Deianeira Manns

Checked in patients for Covid vaccinations, verifying identity and explaining vaccine options. Provided comprehensive customer service, including answering questions, processing financial transactions, and assisting guests.

Collected patient IDs and insurance cards to confirm identity and gather insurance information. Utilized a database to determine co-payments and final costs, taking payments and scheduling appointments. Spoke with insurance companies on behalf of patients for billing issues or renewals.

Assisted the lead teacher with classroom management and student supervision. Provided direct support to students with their homework assignments and various learning activities.

Performed extensive data entry into the computer system for police tickets, court appointments, and written statements. Handled telephone calls, answering questions regarding directions, payment information, and other inquiries. Processed cash payments for fees due.

Currently pursuing an Undergraduate Certificate in Medical Billing & Coding. Coursework included fundamentals of human anatomy and physiology, basic medical terminology, and international classification of diseases coding.

Completed an Associate of Arts degree in General Studies. This program provided a broad foundation across various academic disciplines.