Kali Self
@kaliself
I manage front-office operations, medical records, scheduling, and patient communications in outpatient care.
What I'm looking for
At Community Counseling Services Center, I manage client check-in and check-out, electronic and paper medical records, phone communications, filing, and daily front-office workflows.
I've also supported guests and customers across Hyatt Place, Sprint Mart, McDonald's, Slim Chickens, Zachary's, Bob Evans, DialAmerica, and DSI Security Services. My experience includes cash handling, sales calls, food service, guest services, security check-in procedures, and assistant management training.
I'm building on my medical office background through Medical Billing and Coding study at DeVry University, with medical billing, medical coding, and AHIMA Certified Coding Specialist credentials.
Experience
Work history, roles, and key accomplishments
Front Office Manager/Medical Records
Community Counseling Services Center
Jul 2025 - Present (1 year 1 month)
Check in/out clients; multitask between electronic health records, AS400, and Microsoft outlook; handle paper medical records, answer phones and direct calls as needed, fill out/file paperwork.
Team Member
Slim Chickens
Apr 2023 - Jul 2025 (2 years 3 months)
Worked as a team member in a fast-food restaurant, performing various duties related to food preparation and customer service.
Assistant Manager
McDonald's
Nov 2022 - Dec 2022 (1 month)
Assisted in managing restaurant operations, including supervising staff and ensuring customer satisfaction.
Checked in and out guests, ran mini bar, stocked bar and front desk, prepped/cooked/served food off 24/7 menu, and communicated with other departments.
Team Member
Sprint Mart
Apr 2018 - Jun 2021 (3 years 2 months)
Greeted guests, handled cash, prepped and sold food, assisted guests around store, completed side work, and received assistant management training.
Security Officer
DSI Security Services
Nov 2020 - Feb 2021 (3 months)
Checked employees in and out of plant, checked trucks in and out for load or unload, verifying information with shipping and receiving.
Outbound Sales Representative
DialAmerica
Nov 2017 - Feb 2018 (3 months)
Made outbound calls to SiriusXM agents concerning their service, inputted information into account, and multitasked through tabs on computer.
Crew Member
McDonald's
Mar 2017 - Jun 2017 (3 months)
Worked first and second windows, took orders, cashed out, bagged food/made drinks, and cleaned lobby.
Hostess/Cashier
Bob Evans
Apr 2016 - Feb 2017 (10 months)
Greeted and seated guests in timely fashion, took over the phone and in-person carry out orders, performed light cleaning, and checked guests out.
Education
Degrees, certifications, and relevant coursework
DeVry University
Certification, Medical Billing & Coding
2022 -
Pursuing a certification in Medical Billing & Coding.
Palmetto Ridge High School
High School Diploma, General Studies
2013 - 2017
Completed high school education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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