Alessandro Naclerio
@alessandronaclerio
I drive AI adoption, digital marketing, and e-commerce growth through data, training, and conversion-focused strategy.
What I'm looking for
I'm driving AI adoption as a Business Trainer at Digital Attitude - Digital360 Advisory, helping teams use Microsoft 365 Copilot, prompt design, and practical project management.
I also design corporate training at Circe Training, using storytelling and stand-up comedy to turn complex frameworks into actionable learning paths and improve engagement with corporate welfare platforms. At Otherwise, I optimize Bricks-based web architectures, automate content pipelines with AI, and develop conversion-focused copywriting for DTC and e-commerce brands.
Previously, I led EMEA digital go-to-market and customer engagement initiatives at Vans, managing media strategy, loyalty operations, omnichannel campaigns, agencies, and cross-functional e-commerce, UX, and brand teams. My background also includes digital operations at YOOX NET-A-PORTER, Van Cleef & Arpels, Qeeboo, and luxury events at DOLCE&GABBANA.
Experience
Work history, roles, and key accomplishments
Delivers training on AI adoption, focusing on Microsoft 365 Copilot and prompt design, with project management expertise.
Designed and delivered corporate training modules, applying advanced storytelling and stand-up comedy techniques to maximize engagement and drive the adoption of corporate welfare platforms.
Translated complex frameworks into clear, actionable learning paths, boosting retention and active participation among corporate stakeholders.
Optimized and monitored advanced web architectures (specializing in the Bricks ecosystem), ensuring peak performance and maximizing Conversion Rate Optimization (CRO).
Integrated Artificial Intelligence tools to automate content creation pipelines.
Developed data-driven copywriting strategies tailored for DTC and e-commerce ecosystems to boost user activation and sales.
Orchestrated digital Go-To-Market strategies across the EMEA region, optimizing the media mix and budget allocation through rigorous digital KPI analysis.
Steered cross-functional teams (E-com, UX, Brand) and managed external agencies to ensure a frictionless user experience across physical retail and digital touchpoints.
Leveraged data-mining and automation workflows to streamline reporting pro
Customer Engagement & Loyalty Brand Manager EMEA
Jul 2019 - Dec 2023 (4 years 5 months)
Loyalty program operations:
Go-to-market content strategy.
Digital and physical operations supervision.
Project manager for POs and PMs for platform improvements.
Data capture KPIs optimization.
Store Managers' training and relationship management.
Brand management for the "Vans Family" Loyalty Program.
End-to-end omnichannel campaign management: Paid social media, SEM, and affiliate marketing st
CRM data handling and analysis;
External communication, PR and Event management;
Clienteling, Branding strategies and business development;
SEO, SEM and DEM management and analysis.
Account Management for partner "Maison Margiela";
Online store management: CRM data analysis, digital production, buying, merchandising, page ranking;
SEO, SEM and DEM management and analysis;
Operation processes monitoring;
Trained in "Agile" method.
Anti-fraud and operation processes coordination;
Google Analytics analysis and reports;
CRM data analysis and training to brand ambassadors;
Relationship between the Maison and Richemont multi-service teams.
Business development for IT and US markets;
CRM data gathering and analysis;
Pre and post-sale customer service.
VIP-hosting assistance, events/shows organisation, budgeting, F&B, staff management, car-pool
management, special procurements, press office projects assistant.
Front and back office, parcels administration, meeting planning, in/out-bound call centre.
Operational support of the Business at all aspects: budgeting, procurement, social media.
Back/front office, Booking administration, Billing, General management.
Education
Degrees, certifications, and relevant coursework
Vrije Universiteit Amsterdam (VU Amsterdam)
MSc Marketing, Business Administration
2016 - 2017
- Consumer Behavior
- Marketing Strategy
- Branding and Advertising
- Digital Marketing
- Cross-Cultural Marketing Research
- Consumer Behaviour
Vrije Universiteit Amsterdam
Master of Science, Business Administration
2016 - 2017
Pursued a Master of Science in Marketing with coursework in consumer behavior, branding, and digital marketing.
Università degli Studi di Milano-Bicocca
Bachelor of Science (BS), Marketing
2011 - 2015
Università degli Studi di Milano-Bicocca
Bachelor of Science, Marketing
2011 - 2015
Earned a Bachelor of Science in Marketing.
Istituto Tecnico per il Turismo "Flavio Gioia"
Diploma Superiore, Marketing
2010 - 2010
High School Diploma
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Alessandro?
You can contact Alessandro and 90k+ other talented remote workers on Himalayas.
Message AlessandroGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
