Aleq Creed Del Prado

I am a dedicated Customer Support Representative with two years of experience in delivering exceptional support while consistently meeting client KPIs. My reliability and flexibility allow me to thrive both independently and as part of a team. I take pride in my ability to assist customers through various channels, including chat, email, and phone, ensuring their inquiries are addressed promptly and effectively.

During my time at iBex Global, I have excelled in maintaining high standards of customer satisfaction, particularly in achieving target KPIs such as Net Promoter Score and Customer Satisfaction surveys. My previous role in social media management further honed my skills in lead generation and content creation, enabling me to engage effectively with potential clients and partners.