joshua enojardo
@joshuaenojardo
Dedicated customer service representative with a passion for helping others.
What I'm looking for
I am a dedicated and reliable customer service representative with a strong background in various industries, including BPO and factory work. My experience has equipped me with the skills to provide exceptional support and solve problems efficiently. I thrive on helping people and ensuring their satisfaction, which drives my commitment to delivering quality service.
Throughout my career, I have honed my abilities in account management, sales, and retention. I have successfully utilized tools like Salesforce and Siebel to manage customer records and interactions. My strong communication skills and adaptability allow me to excel in fast-paced environments, ensuring that I meet and exceed customer expectations consistently.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
TSA Philippines
Jan 2023 - Jan 2025 (2 years)
Provided customer support through phone and system-based tasks, ensuring prompt and professional service. Handled account management, plan upgrades, and retention calls with a focus on customer satisfaction.
Customer Service Representative
IBEX Global
Jan 2022 - Jan 2023 (1 year)
Handled customer inquiries via phone and chat, providing clear and efficient support. Assisted with order tracking, account concerns, and general troubleshooting.
Education
Degrees, certifications, and relevant coursework
Highschool
Highschool Graduate, General Studies
Completed high school education, gaining foundational knowledge and skills. Developed a strong work ethic and a commitment to learning.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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