Katarina Veljkovic
@katarinaveljkovic
Adaptable IT student with strong logistics and customer service skills.
What I'm looking for
I am an adaptable and detail-oriented Information Technology student with a strong background in customer service, logistics, and fleet coordination. My experience as a Call Operator and Fleet Coordinator at County Cab St. Louis has honed my skills in time management, problem-solving, and multitasking in fast-paced environments. I am proficient in logistics software and data analysis, ensuring seamless operations and client satisfaction.
During my tenure at CargoJet Logistics, I expanded my logistics expertise by gaining in-depth knowledge of U.S. shipping routes and cross-border freight operations. I utilized industry-specific software to optimize freight management and route planning, facilitating effective communication between customers and internal teams. My commitment to excellence is further demonstrated through my role as a Track and Trace Specialist, where I efficiently managed product movement and provided detailed shipment reports to customers.
As the President of the Student Council at the Faculty of Chemistry, I have represented student voices and needs, leading my peers through various challenges. I am eager to apply my technical and operational expertise to a dynamic team, contributing to innovative solutions and enhanced client experiences.
Experience
Work history, roles, and key accomplishments
Track and Trace Specialist
Planet RS
Monitored product movement and provided detailed shipment reports using Excel and Google Sheets. Ensured efficient tracking of shipments.
Track and Trace / Freight Forwarding
CargoJet Logistics
Gained expertise in U.S. shipping routes and cross-border operations. Utilized software like PC Miller and Sylectus for freight management and route planning.
Customer Service
Neocraft
Provided player support for the game Tail of Wind, assisting with gameplay and payment inquiries to enhance user experience.
Call Operator / Fleet Coordinator
County Cab St. Louis / LimoLabs
Coordinated appointments for clients, optimizing operations in the taxi industry. Developed knowledge of the Arcus system for appointment booking and fleet management.
Education
Degrees, certifications, and relevant coursework
University of Singidunum
Bachelor of Science, Information Technology
2023 -
Currently pursuing a degree in Information Technology, focusing on developing technical skills and knowledge in the field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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