At Lioneight, I reviewed approximately 100 driver logs per shift and worked to resolve issues accurately and on time.
I supported US drivers with practical help, resolved HOS violations and log discrepancies, and supported DOT inspection readiness.
Using HubSpot tickets, I documented cases, investigated technical issues, and escalated complex problems. I also worked with Optima, Eva, Rock, and ProRide, and assisted with IFTA mileage and state reporting.
Previously, I provided independent remote ELD support to US trucking teams and drivers, investigating ELD issues and correcting log inconsistencies.
