At TTEC, I support client projects and services by partnering with project managers, sales engineers, solution architects, and account managers. I manage reporting on sales performance, usage, and delivery metrics.
I also support purchasing operations, from quote creation and procurement to purchase orders and budget tracking. I’ve assisted with process improvements to support operational efficiency and reporting accuracy.
Earlier, I prepared and monitored budgets at BC Wire Rope and Rigging, supervised and coached sales associates at Sprint Corporation, and managed the full sales cycle as an Insurance Agent at Automobile Club of Southern California. At Automobile Club of Southern California, I increased referral business by 18% through targeted cold-calling initiatives.
