Akinrinola Daniel

I am a customer-focused professional with over seven years of experience in customer service, banking operations, and administrative support, skilled at resolving client issues and handling high-volume inquiries while maintaining professionalism and accuracy.

I have hands-on experience annotating and labeling text and image data for AI/ML projects, maintaining 95%+ annotation accuracy, and using tools like SRT and HALO to structure datasets. I have also led HR and operations functions, managed recruitment and onboarding, and improved team productivity through Trello and Google Suite.

I seek to leverage my communication, CRM, and process-improvement skills to deliver exceptional client experiences, support cross-functional teams, and contribute to data-driven product and operational improvements.