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Marvina Okungbowa

@marvinaokungbowa

Detail-oriented AI data annotation and evaluation professional with 7+ years of experience.

Nigeria
Message

What I'm looking for

I’m looking for AI training and model evaluation work where I can apply rubric-based judgment, classify data with consistency, detect errors, and convert unstructured inputs into accurate structured outputs—reliably in high-volume remote workflows.

I’m a detail-oriented operations and customer service professional with 7+ years of experience handling structured information, customer data, and high-volume task environments. I bring strong capability in instruction following, rubric-based evaluation, logical reasoning, and classification tasks.

I’ve consistently transformed unstructured inputs into structured outputs with high accuracy, consistency, and attention to detail. In my work, I apply standardized guidelines, follow procedures closely, and use structured reporting and categorization to support process optimization.

In AI-adjacent workflows, I’m comfortable with quality assurance, error detection, consistency checking, and quality-driven evaluation. I focus on accuracy, consistency, and the ability to catch issues early through careful reading comprehension, pattern recognition, and attention to labeling accuracy.

I also adapt quickly to new annotation guidelines and rubrics, handle ambiguity using structured decision rules, and maintain reliable performance in detail-sensitive, remote task execution. I’m well-suited for AI training, data annotation, and model evaluation workflows that require precision and analytical thinking.

Experience

Work history, roles, and key accomplishments

RL
Current

Customer Service Executive

Rocketpay Nigeria Limited

Jan 2024 - Present (2 years 5 months)

Handled high-volume structured customer data, ensuring accuracy in documentation and consistency in data entry and communication logs. Resolved customer issues by applying standardized guidelines, and identified/corrected errors in customer information and transaction records.

Education

Degrees, certifications, and relevant coursework

UN

Unknown

Bachelor of Science (B.Sc.), Mass Communication

Completed a B.Sc. in Mass Communication. Focused on foundational study in mass media and communication principles.

Tech stack

Software and tools used professionally

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