Open to opportunities

AJ Sinanggote

@ajsinanggote

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Operations and customer support professional specializing in inventory tracking and fast issue resolution.

Philippines

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What I'm looking for

I’m looking for a role where I can support customers and run operations with precision—handling inquiries, tracking orders, performing administrative tasks, and maintaining accurate documentation/inventory. I thrive in structured, fast-paced environments with clear processes and growth opportunities.

I’m a results-driven Operations and Customer Support professional with experience in inventory management, documentation control, and customer service operations. I completed a 600-hour Operations Assistant internship, strengthening accurate inventory tracking and well-organized warehouse systems.

In my Customer Service Representative role at IBEX Global, I handled 50+ customer queries daily, provided real-time order status updates, and processed refunds and replacements to resolve issues quickly. I’m known for attention to detail, structured workflow execution, and maintaining high service quality while communicating clearly in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Operations Assistant Intern

Crystal Sugar Company, Inc.

Jan 2025 - May 2025 (4 months)

Completed a 600-hour internship as an Operations Assistant, tracking inventory records and identifying discrepancies to improve inventory accuracy and reporting. Organized warehouse items and maintained accurate documentation to ensure consistent data and smoother daily operations.

Documentation Management Data Entry Attention To Detail Google Sheets Google Drive

Education

Degrees, certifications, and relevant coursework

Central Mindanao University

Bachelor of Science in Business Administration, Operations Management

Grade: Cum Laude

Earned a Bachelor of Science in Business Administration with a major in Operations Management from Central Mindanao University, graduating in 2025 with cum laude honors.