Open to opportunities

Haidee Capili

@haideecapili

Message

I am a customer service representative skilled in Shopify, dropshipping, and order management.

Philippines

Message

What I'm looking for

I seek a customer-facing e-commerce or operations role using Shopify and inventory skills, in a collaborative team where I can solve issues quickly and grow into broader e-commerce or operations responsibilities.

I am a customer service professional with strong dropshipping and Shopify experience, resolving inquiries and supporting clients from order placement through fulfillment. I focus on accurate product and order information, timely responses, and building positive customer relationships.

In past roles I promoted products as a sales representative and managed inventory across food and manufacturing environments, collaborating with warehouse and accounting teams to ensure accurate reporting and supply availability. I maintained detailed records, generated reports, and prevented shortages through diligent tracking.

I am proficient in Shopify, Google Suite, MS Office, Canva, and virtual assistant workflows, and I seek roles where I can apply my e-commerce and inventory skills to improve customer satisfaction and operational efficiency.

Experience

Work history, roles, and key accomplishments

Micro Ingredients Inventory Staff

Aboitiz Foods and Company

Mar 2020 - Sep 2021 (1 year 6 months)

Managed data collection on raw materials and monitored ingredient availability for production while collaborating with warehouse and accounting teams to ensure accurate reporting and data presentation.

Inventory Management Data Collection Reporting Microsoft Excel Google Sheets Communication

Spare Parts Inventory Staff

Aboitiz Foods and Company

Feb 2019 - Jan 2020 (11 months)

Maintained detailed records of spare parts usage and generated reports to prevent shortages while ensuring transparency in requisition and daily work tracking.

Inventory Control Reporting Microsoft Excel Google Sheets Communication