Miguel Luigi Soliva

I’m an Inventory Supervisor and Call Center Agent with more than 2 years of combined experience improving operational efficiency and customer satisfaction. I’m driven by results, consistently maintaining strong performance targets in fast-paced environments.

In my inventory role at Rose Excellence Corporation, I managed inventory and sales reports using Microsoft Excel while maintaining 98–100% inventory accuracy. I reduced stock discrepancies by 25% by improving tracking and reporting procedures, and I supervised monthly inventory operations across multiple sites to support accurate stock management and timely distribution of goods.

At Six Eleven Global Services, I handled 1000+ outbound calls daily while maintaining good calls and exceeding sales expectations (around 55 dph). I bring strong multitasking, issue resolution, and customer relationship management, and I support teams with document handling, email inbox management, scheduling coordination, and reliable task completion through to 100% success in performing tasks.