
AJ Macapagal
@ajmacapagal
I streamline ServiceTitan systems, workflows, and data for home service businesses.
What I'm looking for
At Unique Genius Virtual Assistants, I help home service businesses streamline and optimize ServiceTitan systems, from pricebooks and estimates to audits and reporting.
I build accurate HVAC system configurations, clean up data, and create structured workflows across multiple client accounts. I also manage service and estimate templates to keep operations clean, organized, and efficient.
Previously, I supported executives at Office Beacon LLC and handled inbound hotel reservation, partner hotel, and content administration work at Majorel. I bring customer service, tech support, safety compliance, creative support, and a solutions-first mindset to every project.
Experience
Work history, roles, and key accomplishments
Optimizes ServiceTitan systems for home service businesses, including pricebooks, estimates, audits, and reporting. Builds accurate HVAC configurations, cleans data, and creates structured workflows.
Worked as Executive Assistant at Office Beacon LLC.
Inbound Calls for Hotel Reservation, Partner Hotels, and Content Administrator.
Education
Degrees, certifications, and relevant coursework
University of the Assumption
Bachelor of Science - BS, Tourism and Travel Services Management
2010 - 2013
University of the Assumption
Bachelor of Science, Tourism and Travel Services Management
2010 - 2013
Pursued a Bachelor of Science in Tourism and Travel Services Management, gaining knowledge in travel operations and customer service.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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