Francis William Pasimio

FP

Open to opportunities

Francis William Pasimio

@franciswilliampasimi

I streamline executive operations, customer support, and CRM workflows in remote environments.

What I'm looking for

I'm looking for a remote role where I can support executives or customers through organized administration, CRM management, scheduling, technical troubleshooting, and reliable day-to-day operations.

I've supported executives with calendar and email management, appointment setting, and social media management as an Executive Virtual Assistant.

Across iQor and Alorica, I've handled customer inquiries, refunds, CRM updates, printer troubleshooting, and KPI-driven customer service.

At CSS Corp, I delivered technical assistance for marine navigation systems and resolved hardware issues. At ResultsCX, I deployed hardware and software, provided remote support, set up workstations, and supported healthcare authorization requests.

I'm experienced with GoHighLevel, Zendesk, Google Workspace, Microsoft Office, Citrix, Canva, and CapCut, bringing organized administrative support and practical troubleshooting to remote teams.

Experience

Work history, roles, and key accomplishments

SE

Executive Virtual Assistant

Self Employed

May 2025 - Jun 2026 (1 year 1 month)

Handled calendar management, email management, appointment setting, and social media management.

Calendar Management Email Management Appointment Setting Social Media Management

IQ

Customer Support Associate

iQor

Aug 2024 - Apr 2025 (8 months)

Handled customer inquiries, refunds, CRM updates and maintained excellent service standards.

Customer Service CRM Refunds

AL

Customer Support Associate

Mar 2024 - Jun 2024 (3 months)

Provided customer and printer troubleshooting support while meeting KPIs.

Customer Service Troubleshooting Printer Support KPIs

CC

Technical Support Representative

Apr 2022 - Dec 2023 (1 year 8 months)

Delivered technical assistance for marine navigation systems and hardware troubleshooting.

Technical Support hardware troubleshooting

RE

IT Support Specialist

Oct 2021 - Mar 2022 (5 months)

Performed hardware/software deployment, remote support and workstation setup.

Hardware Deployments Software Deployment Remote Support

RE

Customer Support Representative

Jun 2021 - Oct 2021 (4 months)

Supported healthcare authorization requests and customer concerns.

Customer Service Healthcare Authorization

Education

Degrees, certifications, and relevant coursework

FC

First City Providential College

Bachelor of Science, Civil Engineering

Bachelor of Science in Civil Engineering degree from First City Providential College.

Tech stack

Software and tools used professionally

Zendesk

Google Workspace

Canva

Citrix

AutoCAD

CapCut

Availability

Open to opportunities

Location

Philippines

Authorized to work in

Salary expectations

15k-20k USD

Job categories

Virtual Assistant Executive Assistant Customer Support Specialist Technical Support Specialist CRM Specialist IT Support Specialist Administrative Assistant Virtual Personal Assistant Virtual Office Assistant Virtual Administrative Assistant Remote Virtual Assistant Virtual Executive Assistant

Interested in hiring Francis William?

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Message Francis William

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