Ahmed Mohamed
@ahmedmohamed
Detail-oriented Computer Science graduate with a passion for AI/ML.
What I'm looking for
As a detail-oriented Computer Science graduate with over two years of experience in customer service and sales, I have honed my ability to communicate complex technical concepts clearly. My journey has equipped me with a unique blend of technical and interpersonal skills, making me adept at problem-solving and streamlining project workflows.
Currently, I am a Sales Representative at Panasonic Manufacturing UK Ltd, where I oversee direct-to-consumer sales and consistently exceed monthly revenue targets. My role involves implementing data-driven approaches to prospecting and utilizing CRM tools to analyze customer journeys. I am also passionate about training and mentoring junior colleagues, sharing my knowledge of negotiation techniques and product insights.
With a strong foundation in Python and Django, I am eager to transition into AI/ML model training and annotation-based roles. I am committed to leveraging my skills and experiences to contribute to innovative projects in the tech industry.
Experience
Work history, roles, and key accomplishments
Sales Representative
Panasonic Manufacturing UK Ltd
Sep 2022 - Present (2 years 9 months)
Managed direct-to-consumer sales, consistently exceeding revenue targets and providing insights on consumer trends to support marketing efforts.
Travel Advisor
Expedia Group
Jun 2019 - Jul 2020 (1 year 1 month)
Provided travel advice and support to customers, ensuring a seamless booking experience. Addressed customer inquiries and resolved issues related to travel plans.
Fixed Care Agent
Vodafone Ireland
May 2018 - Apr 2019 (11 months)
Evaluated software and hardware functionality, recommended improvements, and troubleshot Fibre issues to enhance customer service.
Technical Support Specialist
UX Centers
May 2017 - Jan 2018 (8 months)
Assisted customers with Internet issues, ensuring they received the expected service and support.
Billing Agent
Vodafone UK Limited
Jun 2016 - Feb 2017 (8 months)
Resolved invoicing issues promptly and maintained accurate accounts receivable reports.
Education
Degrees, certifications, and relevant coursework
Ain Shams University
Bachelor's Degree, Computer Science
2015 - 2022
Completed a Bachelor's Degree in Computer Science, gaining a strong foundation in programming, algorithms, and software development. Developed skills in Python and Django, and engaged in various projects that enhanced problem-solving abilities.
Availability
Location
Authorized to work in
Salary expectations
Social media
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