Joehab 09
@joehab09
Dynamic software developer with expertise in customer service and communication.
What I'm looking for
I am a dynamic software developer and customer service professional with a bachelor's degree in Communication Engineering. I have a proven track record in developing custom software solutions and delivering exceptional customer support across multiple channels. My ability to effectively combine technical expertise with strong communication skills has allowed me to drive results and enhance user experience in various roles.
Throughout my career, I have gained valuable experience in client relations, market analysis, and telecommunications. As a software development contractor at Exaflop Labs, I spearhead the development of custom software solutions utilizing C++ and Python, managing the full project lifecycle from requirements analysis to deployment. My commitment to quality and customer satisfaction has been recognized in my previous roles, where I consistently achieved high customer satisfaction ratings and maintained exceptional quality metrics.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Teleperformance
Jul 2022 - Feb 2024 (1 year 7 months)
Managed over 30 daily customer interactions for AT&T ISM services, handling complex billing inquiries and technical troubleshooting while maintaining high customer satisfaction scores.
Customer Support Agent
5CA
Dec 2023 - Dec 2023 (0 months)
Delivered premium customer support through email and chat, achieving high customer satisfaction ratings and providing advanced troubleshooting support.
Real Estate Agent
Proper Business Solutions
Jun 2022 - Jun 2022 (0 months)
Generated leads and managed client relationships while developing strong negotiation and sales skills. Gained valuable experience in client relations and market analysis.
Education
Degrees, certifications, and relevant coursework
Higher Technological Institute
Bachelor of Science, Communication Engineering
2018 - 2024
Completed a Bachelor's degree in Communication Engineering, focusing on the principles of communication systems, software development, and technical troubleshooting.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Joehab?
You can contact Joehab and 90k+ other talented remote workers on Himalayas.
Message JoehabFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
