Ahmed AlharbyAA
Open to opportunities

Ahmed Alharby

@ahmedalharby

Experienced content moderator with a strong background in data analysis.

Netherlands
Message

What I'm looking for

I am seeking a role that values innovation and offers opportunities for professional growth.

As a dedicated professional with extensive experience in content moderation and data analysis, I have honed my skills in ensuring compliance and safety across various platforms. Currently, I work as a Dutch Content Moderator at TikTok in Berlin, where I am responsible for maintaining the integrity of the platform by developing and improving content management strategies.

My previous role as a Data Specialist II at Amazon allowed me to demonstrate my expertise in localization and process improvement. I effectively communicated with stakeholders to resolve issues and streamline workflows, ensuring a high level of service. My journey has also included positions in quality management and technical support, where I focused on enhancing customer satisfaction and operational efficiency.

Experience

Work history, roles, and key accomplishments

TI
Current

Dutch Content Moderator

TikTok

Apr 2023 - Present (2 years 3 months)

Ensured legal compliance and safety of content uploaded to the TikTok platform. Responsible for the development, improvement, and maintenance of standards for platform security. Improved the content management strategy for live video platforms and coordinated with supervising departments for timely content management.

AM

Data specialist II

Amazon

Sep 2022 - Apr 2023 (7 months)

Localized and certified Alexa content for Dutch and Arabic, demonstrating expertise in executing end-to-end processes and related tools. Independently set daily priorities, triaged incoming customer requests, and communicated resolutions to stakeholders. Identified process improvement opportunities, documented new workflows, and trained new hires.

VA

Quality Manager

Vandenborre

Nov 2021 - Aug 2022 (9 months)

Monitored inbound and outbound calls, evaluating agent performance and managing auditing reports for Customer Care activities. Held calibrations and meetings with managerial and non-managerial level teams to find common grounds and sustain system stability. Ensured accurate work ethic and decision-making within the team.

AC

Owner

Alharby Consultancy

Oct 2016 - Sep 2019 (2 years 11 months)

Provided interpreter services from Dutch and English into Arabic and vice versa for the private sector and various government organizations. Planned and arranged work with clients, demonstrating sales capabilities. Applied knowledge of humanitarian organizations' policies and procedures, including IOM, UN, UNHCR, and WFP.

BB

Customer Care Representative

Booking.com B.V.

Jan 2013 - Jun 2013 (5 months)

Served as a representative for Arabic, Dutch, and English lines, modifying reservations and handling special requests and complaints for the Middle East market. Resolved customer problems and technical issues, ensuring excellent service. Managed financial payments for reservations and chaired internal event organization.

TN

Personal Assistant to the director

The Hague International Network

Feb 2012 - Feb 2013 (1 year)

Responsible for liaison with Arab Embassies, planning and organizing various tasks. Provided direct assistance to the Director. Maintained and controlled the database for efficient operations.

Education

Degrees, certifications, and relevant coursework

FC

Frieslan College

MBO Trade and Economy, Trade and Economy

Completed a program focused on trade and economy.

TS

The Hague University of Applied Sciences

Bachelor's Degree, International Business and Management

Completed a Bachelor's degree in International Business and Management.

AS

Alkindy High School

High School Diploma, General Studies

Completed high school education.

Tech stack

Software and tools used professionally

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Ahmed Alharby - Dutch Content Moderator - TikTok | Himalayas