Nicola GnassoNG
Open to opportunities

Nicola Gnasso

@nicolagnasso

Linguistic mediator and content specialist with a passion for communication.

Netherlands
Message

What I'm looking for

I am looking for a role that values communication and creativity, offering opportunities for growth and collaboration.

I am a dedicated linguistic mediator and content specialist with a strong background in cross-cultural communication and content localization. My recent role at Foxhound Factory S.r.l. involved supporting MTG tournaments, where I facilitated seamless interactions between Twitch staff, players, and referees. This experience honed my skills in live broadcast setup and troubleshooting, ensuring that events ran smoothly and efficiently.

Currently, I am expanding my expertise at Digital Visa Systems Bv, where I translate and localize travel content, enhancing linguistic consistency across multiple platforms. My work not only improves user experience but also boosts SEO visibility, driving traffic to our websites. I am passionate about creating content that resonates with diverse audiences and am committed to delivering high-quality results in every project I undertake.

Experience

Work history, roles, and key accomplishments

MC
Current

Customer Service Representative

Mercedes-Benz CAC

Nov 2024 - Present (8 months)

Acted as the primary contact for Italian customers, providing timely roadside assistance and coordinating resources to enhance response times. Streamlined administrative workflows for data logging and case resolution, and trained new employees.

DB

Localization and Content Specialist

Digital Visa Systems Bv

Oct 2023 - Oct 2024 (1 year)

Translated and localized over 100 travel content pieces from Dutch to English/Italian, ensuring linguistic consistency across company websites. Created, proofread, and optimized SEO-driven articles to increase visibility and traffic for international audiences.

FL

Tournament Support & Streaming Assistant

Foxhound Factory S.r.l. (MTG Tournaments by Legacy)

Nov 2022 - May 2023 (6 months)

Served as a linguistic mediator for Twitch staff, players, referees, and venue staff, ensuring clear communication during live events. Assisted with the setup and troubleshooting of live broadcasts, facilitating seamless tournament execution.

Education

Degrees, certifications, and relevant coursework

L'Orientale, Naples logoLN

L'Orientale, Naples

Master's degree, General Linguistics and Translation Studies

Grade: Honors

Specialized in general linguistics and translation studies, with a focus on English and Dutch. Graduated with honors, demonstrating advanced proficiency in linguistic analysis and translation techniques.

L'Orientale, Naples logoLN

L'Orientale, Naples

Bachelor's degree, Cultural Mediation

Focused on cultural mediation with a specialization in Italian, English, and Dutch linguistics. Gained a comprehensive understanding of cross-cultural communication and language structures.

Tech stack

Software and tools used professionally

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