Ahmad Aliyu

Delivered exceptional customer service as the primary point of contact, efficiently handling inquiries, resolving complaints, and providing accurate information on banking products and services. Processed customer transactions with high accuracy while adhering to banking regulations, KYC, and AML requirements.

Delivered high-quality service with attention to detail and professionalism, maintaining up-to-date knowledge about products and services. Improved customer satisfaction through effective problem-solving, prompt service, and empathetic communication, while ensuring adherence to banking regulations.

Improved work efficiency by proper handling and management of equipment pre and post photoshoot. Enhanced digital workflow through basic on-set organization, initial edits, and daily backups of image and video files.

Improved office efficiency by organizing and managing files, handling confidential documents discretely, and updating databases regularly. Strengthened office operations with diligent maintenance of supply inventory.

Conducted comprehensive literature reviews for project groundwork and enhanced team productivity through effective task delegation and management. Presented key findings at research conferences and prepared detailed reports summarizing research findings.

Bachelor of Science in Biochemistry from Ibrahim Badamasi Babangida University, Lapai, Niger State, from 2015 to 2019.