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Agnesa Dauti

@agnesadauti

Customer service specialist with 4 years online business and remote support experience.

North Macedonia
Message

What I'm looking for

I am looking for a remote call center role where I can use my strong English communication, customer service experience, and computer skills to deliver fast, friendly support and grow in a collaborative, customer-focused team.

I am a friendly and professional customer service specialist with four years running an online business, delivering prompt, courteous support and managing end-to-end order processes.

I communicate fluently in English, both speaking and writing, and apply strong computer skills across MS Office and common online platforms to resolve client issues efficiently.

My responsibilities included managing product listings, handling promotions, processing orders, and responding to customer inquiries, which strengthened my sales, client support, and multitasking abilities.

I seek remote call center opportunities where I can leverage my problem-solving mindset, interpersonal skills, and practical experience to provide excellent support and contribute to customer satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

HS

High School

High School Diploma, General Secondary Education

Completed secondary education and obtained a High School Diploma.

MP

Medical Nursing Program

Vocational Nursing Certificate, Nursing / Medical Assistance

Completed vocational training as a medical nurse (Moter Medicinale) focusing on basic patient care and clinical support tasks.

AC

Advanced English Language Course

Advanced Language Certificate, English Language

Completed a four-year advanced English language course to develop high-level English communication skills.

Tech stack

Software and tools used professionally

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Agnesa Dauti - Customer Service Specialist - Self-employed | Himalayas