Agnesa Dauti
@agnesadauti
Customer service specialist with 4 years online business and remote support experience.
What I'm looking for
I am a friendly and professional customer service specialist with four years running an online business, delivering prompt, courteous support and managing end-to-end order processes.
I communicate fluently in English, both speaking and writing, and apply strong computer skills across MS Office and common online platforms to resolve client issues efficiently.
My responsibilities included managing product listings, handling promotions, processing orders, and responding to customer inquiries, which strengthened my sales, client support, and multitasking abilities.
I seek remote call center opportunities where I can leverage my problem-solving mindset, interpersonal skills, and practical experience to provide excellent support and contribute to customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
Self-employed
Managed online product sales and customer inquiries for 4 years, providing fast, friendly client support and handling promotions, communications, and order processing to maintain customer satisfaction.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Secondary Education
Completed secondary education and obtained a High School Diploma.
Medical Nursing Program
Vocational Nursing Certificate, Nursing / Medical Assistance
Completed vocational training as a medical nurse (Moter Medicinale) focusing on basic patient care and clinical support tasks.
Advanced English Language Course
Advanced Language Certificate, English Language
Completed a four-year advanced English language course to develop high-level English communication skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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