Emi Davidovska

Developed and implemented a preventive maintenance schedule, conducting routine checks and repairs to prevent major issues. Maintained detailed records of maintenance activities, including inspection reports, repairs, and parts replacements.

Researched and identified target audiences for outreach, sending personalized connection requests to build relationships. Initiated conversations and monitored LinkedIn inbox for prompt responses.

Developed sales strategies and action plans to achieve sales targets and revenue goals. Continuously evaluated and enhanced the sales process to increase efficiency and productivity.

Communicated with customers using the company's call management system, providing successful solutions politely. Maintained strong product knowledge to assist customers with concerns and questions.

Served customers by presenting and selling products, meeting customer needs and answering questions. Expedited the resolution of customer problems and complaints to maximize satisfaction.

Addressed customers' problems and found optimal solutions, processing exchanges, refunds, and schedule changes. Worked with UvHero and ParcelApp to track and minimize lost packages.

Performed market research according to clients' needs, prepared client spreadsheets, and kept online records. Organized clients' calendars, scheduled appointments, and managed emails.

Created and produced market research reports on specific products and markets. Prepared source data by compiling, verifying accuracy, and sorting information.

Currently pursuing a Doctor of Medicine degree at Ss. Cyril and Methodius University in Skopje, North Macedonia. This program focuses on comprehensive medical education and training.

Completed studies to become a Dental Technician at Medical High School. This training provided a strong foundation in dental laboratory procedures and techniques.