Azra Ismaili

I’m a highly communicative, motivated, and creative professional with proven experience in customer service, sales, and client support. In my Customer Service Representative (Financial Project) role, I delivered high-quality support via chat and email, assisted clients with financial and account inquiries, resolved issues efficiently, and escalated complex cases when needed while maintaining compliance with internal policies.

I also bring strong client-relationship and sales skills from Call Center, Sales & Client Support, where I handled inbound and outbound communication, provided product/service information clearly, and ensured high customer satisfaction while working toward sales targets. Beyond support work, I founded and managed an online clothing brand—handling orders and operations and creating social media marketing strategies with visual content, branding, and proactive engagement—so I can connect with people, understand needs, and deliver effective solutions.