A remote role in Customer Support, Customer Success, or Operations where I can use my experience, take on more responsibility, and grow into a leadership position. I value a supportive team, opportunities for growth, and a company that embraces technology and continuous improvement.
Open to opportunities
Ile Maneski
@ilemaneski
Customer support & operations professional with 3.5+ years of experience, seeking remote Customer Success, Support or Operations roles.
North MacedoniaWhat I'm looking for
I’m a customer support and operations professional with 3.5+ years of experience in healthcare customer care, along with hands-on experience in logistics and dispatch operations.
I enjoy solving problems, improving workflows, coordinating people and processes, and making sure customers and teams get the support they need. I’m comfortable working in fast-paced environments where communication, organization, and staying calm under pressure are essential.
I’m now looking for a remote opportunity in Customer Support, Customer Success, or Operations, ideally with a company where I can take on more responsibility, grow into a leadership role, and make a meaningful impact.
Experience
Work history, roles, and key accomplishments
BD
Current
Logistics & Fleet Operations Specialist
Balkan Dispatch
May 2025 - Present (1 year 3 months)
Coordinated trucking operations for multiple clients within Amazon's freight network, managing driver schedules, routes, and load assignments. Monitored shipments, resolved issues, and optimized routing to improve delivery efficiency.
TB
Customer Care Support
Taskforce BPO
Mar 2022 - May 2025 (3 years 2 months)
Managed 30,000+ customer interactions in a fast-paced support environment. Delivered clear and effective communication while resolving customer issues quickly and accurately.
Education
Degrees, certifications, and relevant coursework
SP
Seavus Academy for Programming
Certificate, Programming
Completed programming education at Seavus Academy for Programming.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
North MacedoniaAuthorized to work in
Social media
Interested in hiring Ile?
You can contact Ile and 90k+ other talented remote workers on Himalayas.
Message IleGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
