Jana Tonevska

I am a friendly and reliable customer support agent with hands-on experience in call center environments. My strong passion for helping others drives me to provide exceptional service and support. I pride myself on my excellent communication skills and my ability to actively listen to customers, ensuring their concerns are understood and addressed.

During my time at A1 Makedonija, I handled a high volume of customer inquiries while maintaining a positive attitude. I quickly adapted to new systems and tools, demonstrating a fast learning curve and a proactive mindset. My goal is to leave every customer satisfied and supported, and I thrive in environments where I can interact with people and find effective solutions to their issues.