Agina Chinazaekpere

I help businesses stay organised, responsive, and connected by providing clear and reliable customer support. I bring calm, clarity, and structure into daily operations so teams can work smoothly and customers feel valued.

I work as a Customer Support Specialist and Virtual Assistant with experience in chat, email, and phone support. I handle communication, CRM updates, inbox management, scheduling, and workflow organisation with a calm and steady approach. My goal is always to make things easier for the people I support.

My background includes IT support, operations support, and client communication across roles where I learned how to respond with empathy, stay organised under pressure, and solve problems without stress. I am confident with tools such as HubSpot, Freshdesk, Intercom, ClickUp, Asana, Trello, Monday.com, Slack, Google Workspace, and Zoom.

What people appreciate about my work:

• Clear and warm communication

• Fast and organised support

• Calm problem solving

• Strong attention to detail

• Reliability and consistency

• A genuine desire to make things run smoothly

If you need someone who can support your customers, manage your operations, and help your business stay organised and efficient, I am always open to connecting.