Adriene Greene

I’m a customer service and data entry professional who’s spent years supporting internal and external customers with clear communication, quick follow-through, and solutions that keep people moving forward. I balance accuracy with speed—whether I’m answering calls, resolving discrepancies, or processing orders.

In my current Customer Service Rep/Team Lead role, I provide floor support, step in where management needs extra help, and train new teammates on the materials needed to do the job successfully. I use Microsoft programs heavily to support day-to-day work and to keep operations running smoothly.

Before that, I worked as a Customer Service Representative for many years, handling customer requests for products, services, and company information, including charge accounts and loyalty programs. I maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

I also bring data-focused experience from roles like Data Entry Clerk, where I processed online orders and performed heavy 10-key data entry, including sorting and labeling. I’m comfortable coordinating with outside parties and vendors to address backorder availability, future inventory, and special orders.