Adrian Cruz
@adriancruz
Detail-oriented professional with expertise in contract management and economics.
What I'm looking for
With a Bachelor of Science degree in Economics from the Polytechnic University of the Philippines, I have cultivated a strong foundation in economic principles and contract management. My career began as a Junior Property Specialist at Eastwood Property Holding, Inc., where I honed my skills in property management and client relations. Following this, I transitioned to IBM Business Services, where I took on various roles, including Process Workflow Coordinator and Contract Support Professional, ultimately becoming a Quote to Cash Professional.
Throughout my tenure at IBM, I was responsible for the end-to-end process of contract management, which included pricing, validation, registration, billing, and dispute resolution. My ability to adapt quickly and work effectively in a team environment has been instrumental in achieving operational efficiency and client satisfaction. I am committed to continuous personal development and eager to leverage my experience in a dynamic work environment that values growth and collaboration.
Experience
Work history, roles, and key accomplishments
Handled end-to-end quote to cash processes, including pricing, validation, registration of contracts, billing, and dispute resolution.
Contract Support Professional
IBM Business Services
Jan 2016 - Feb 2021 (5 years 1 month)
Managed registrations of new proposals and renewals of contracts. Focused on contract compliance and customer satisfaction.
Process Workflow Coordinator
IBM Business Services
Jan 2015 - Jan 2016 (1 year)
Coordinated process workflows, ensuring efficiency in operations and communication among teams. Developed skills in project management and process optimization.
Junior Property Specialist
Eastwood Property Holding, Inc.
Jul 2014 - Jan 2015 (6 months)
Worked as a Junior Property Specialist, assisting in property management and client relations. Gained experience in real estate processes and customer service.
Education
Degrees, certifications, and relevant coursework
Polytechnic University of the Philippines
Bachelor of Science, Economics
2010 - 2014
Studied various aspects of economics, including microeconomics, macroeconomics, and economic theory, providing a solid foundation for understanding economic systems and policies.
Our Lady of Perpetual Help School
2008 - 2010
San Benildo Integrated School
2000 - 2008
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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