Seeking a challenging role that utilizes my skills in account management, portfolio management, and financial analysis to drive business growth and success.
Rucel Jhon Caballero
@ruceljhoncaballero
Experienced in accounts receivable, customer service, portfolio management, and negotiation.
What I'm looking for
I am a dedicated and detail-oriented professional with experience in account management, customer service, and financial analysis. With a strong background in software development and a degree in Information Technology, I possess a unique blend of technical and interpersonal skills. Throughout my career, I have demonstrated expertise in managing client accounts, resolving billing issues, and providing exceptional customer service.
In my current role as a Accounts Receivable at Genpact Philippines, I am responsible for monitoring payments, attending to customer requests, and reconciling daily cash on account. I have also worked with various companies, including Orix Metro Leasing and Finance Corp, IBM Business Services, Security Bank Corporation, and Quaerito Qualitas Incorporated, where I have honed my skills in collection, negotiation, and problem-solving.
I am a results-driven individual with a strong work ethic and a passion for delivering high-quality results. I am confident in my ability to analyze accounts, manage portfolios, and provide exceptional customer service.
Experience
Work history, roles, and key accomplishments
Process Associate – Account Receivable
Genpact Philippines
Dec 2022 - Present (2 years 5 months)
Monitor payments daily through the client portal and categorize them in SAP. Attend to customer requests and check emails regularly.
Collection Specialist
Orix Metro Leasing and Finance Corp
Sep 2022 - Dec 2022 (3 months)
Negotiate with clients for collection of delinquent accounts. Conducts field visit to assess the overall condition of delinquent accounts.
Collection Associate
Security Bank Corporation
Jan 2020 - Jun 2022 (2 years 5 months)
Keep track of clients' accounts (consumers) and pinpoint overdue payments. Maintain updated records of account statuses and collection activities.
TPA( Head Cashier/Team Captain at Globe Telecom Inc.,)
Quaerito Qualitas Incorporated
Jan 2016 - Jan 2020 (4 years)
Cashiering Manage register opening and closing, oversee cash limits, and maintain excellent customer service standards.
TPA( Encoder Cashier/Inventory Officer) at Smart Communications Inc.
Customer Frontline Solutions( CFS)
Sep 2014 - Jan 2016 (1 year 4 months)
Cashiering: Operate the cash register during opening and closing. Assist and respond to customer inquiries about billing.
Education
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Rucel Jhon hasn't added their education
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