At Accenture Inc, I handled a healthcare account involving copays, deductibles, and out-of-pocket costs.
At IBM Business Services, I worked in quote-to-cash, handling contract audit and registration, orders, billing, contract preparation, and dispute processing. I later processed quote and order opportunities for software services.
As T-REX Project Officer and then T-REX Senior Project Officer at IBM Business Services, I managed orders for Tivoli Revenue Exchange, including creating and modifying orders.
In my current role as ELA Contract Manager at IBM Business Services, I manage contracts from registration through reconciliation and closure. My work includes manual invoicing, billing accuracy, adjustments, taxes, and directing the use of accounts receivable funds.
