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Caryl V User

@carylvuser

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Dedicated Accounts Payable/Procurement Professional driving process improvement.

Philippines

Message

What I'm looking for

I am looking for a role that fosters collaboration, encourages process innovation, and offers opportunities for professional growth.

I am a dedicated Accounts Payable and Procurement Professional with a proven track record of driving process improvements and delivering exceptional results. My experience includes leading internal training, collaborating on process enhancements, and resolving complex issues. I have been recognized as a 'Top Performer' for my expertise in Ariba processes, procurement systems, and compliance.

Throughout my career, I have developed a strong in-depth knowledge of end-to-end Procure-to-Pay processes, maintaining high accuracy and productivity while adhering to company policies and regulations. I excel in handling escalated cases, reconciling statements of accounts, and coordinating with stakeholders. My commitment to efficiency, compliance, and client satisfaction has been a cornerstone of my professional ethos.

Experience

Work history, roles, and key accomplishments

Current

Business Process Delivery Analyst

Current

Accenture Inc.

Sep 2023 - Jan 2025 (1 year 4 months)

As a Business Process Delivery Analyst, I manage stakeholder relationships, oversee team operations, and lead continuous improvement initiatives within Procure-to-Pay processes. I ensure compliance with GAAP and internal controls while supporting month-end closing activities and audit engagements.

Stakeholder Management Team Leadership Continuous Improvement Compliance Month End Close Quality Control Technical Expertise Performance Tracking

Procure to Pay Operations Analyst

Accenture Inc.

Sep 2019 - Sep 2023 (3 years 11 months)

In this role, I led internal training for the Helpdesk process, collaborated on Ariba process implementations, and reconciled overdue accounts. I developed instructional materials and served as a backup for the Helpdesk Team Lead, ensuring effective resolution of complex client queries.

Training Ariba Account Reconciliation Help Desk Client Communication

Vendor/Employee Service Representative

Towers Watson Asia Pacific Shared Services Center

Sep 2017 - Oct 2019 (2 years 1 month)

I successfully led the Knowledge Transfer Training for Vendor Maintenance processes and executed the ACH Conversion project, transitioning vendors to electronic payments. I ensured compliance with standard operating procedures and served as the primary contact for vendor-related queries.

ACH Compliance Training Reporting Client Communication

Accounts Management Specialist

Megaworld Corporation

Apr 2014 - May 2017 (3 years 1 month)

As an Accounts Management Specialist, I managed a portfolio of over 200 residential accounts, communicated proactively with clients to avoid delinquency, and achieved collection targets while maintaining professionalism. I also identified process improvement opportunities to enhance efficiency.

Client Relationship Management Collections Communication Skills Process Improvement Reporting Confidentiality Problem Solving

Education

Degrees, certifications, and relevant coursework

University of Santo Tomas

Bachelor of Science, Business Administration

2013 -

Bachelor of Science in Business Administration with a major in Marketing, focusing on the principles of marketing, business management, and strategic planning.