Seeking an operations leadership role to drive efficiency, innovation, and team growth. Passionate about optimizing workflows with data/AI, mentoring high-performing teams, and delivering measurable impact in dynamic industries like IT, healthcare, or BPO. Value ethical compliance, continuous learning, and strategic problem-solving.
ARLooking for a job
Adnan Malik Rohan
@adnanmalikrohan
Dynamic Ops Manager | 9+ yrs exp | AI, BPO, Healthcare | Leadership & Process Optimization Expert
BangladeshWhat I'm looking for
Dynamic and results-driven Operations Management Professional with 9+ years of experience leading large teams, optimizing workflows, and driving operational excellence across healthcare, BPO, and media sectors. Proven expertise in strategic planning, process improvement, and cross-functional collaboration. Adept at managing complex operations, leveraging data-driven decision-making, and ensuring compliance in high-stakes environments and seeking to leverage my leadership skills, operational expertise, and technical proficiency to excel as an Operations Manager in an innovative IT-driven organization
Experience
Work history, roles, and key accomplishments
AB
Current
Operations Lead
Augmedix BD
Aug 2023 - Present (1 year 10 months)
Spearheaded a team of 1000+ service professionals, ensuring quality assurance and service excellence across operations. Optimized clinical workflows, achieving 97% EHR functionality for 2800+ records, enhancing data accuracy and operational efficiency. Maintained HIPAA compliance for 8 years, passing all audits and safeguarding sensitive patient data.
AB
Senior Operations Supervisor
Augmedix BD
Nov 2022 - Jun 2023 (7 months)
Supervised 400+ medical transcriptionists, assigning specialties and resolving workflow concerns. Developed performance improvement plans, boosting team productivity and morale. Collaborated with 350+ part-time and 725+ full-time doctors in the USA, ensuring seamless operations.
AB
Senior Operations Analyst
Augmedix BD
Sep 2017 - Sep 2022 (5 years)
Played a key role in launching medical documentation operations in Bangladesh. Managed EHR activation, troubleshooting, and maintenance for 1000+ employees. Resolved team conflicts and exceeded performance expectations for three consecutive years.
AB
Admin Support Executive
Augmedix BD
Apr 2015 - Sep 2017 (2 years 5 months)
Managed onboarding/offboarding processes and system access for employees. Led data mining projects and collaborated with HR to hire and train the first batch of scribes.
Education
Degrees, certifications, and relevant coursework
IBIndependent University, Bangladesh
MBA, Finance
2015 - 2020
Grade: 3.0
Graduated from Finance
IBIndependent University, Bangladesh
BBA, International Busines
2009 - 2013
Grade: 3.0
Graduated with International Business as Major and Minor in Media and Communication
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
BangladeshAuthorized to work in
Salary expectations
36k-80k USD
Social media
Job categories
Skills
Communication SkillsProject ManagementProblem SolvingCommunicationTrainingTraining And DevelopmentOperations ManagementOperational ExcellenceOperationsOperational ManagementKPIsKPI’SKPI TrackingOKRsOKR’SObjectives And Key Results (OKRs)Team LeadershipTeam ManagementTeam BuildingTeam CollaborationTeamworkHuman ResourcesHuman Resources ManagementHRHRISHR ManagementHR PoliciesHR systemsAdministrative SupportAdministrationAdministrative WorkAdmissionsAdministrative Office SkillsAdministrative AssistantGeneral ManagementGeneral ManagerBengali ExpertiseBengali Language CertificationEnglish Bengali InterpretationEnglishEnglish LanguageEnglish CommunicationEnglish Language TestingEnglish Language ArtsEnglish InstructionTherapyMovie KnowledgeIMovieContentContent CreationPolicy DevelopmentPolicy ManagementLeave ManagementLeave Of Absence BenefitsShift AllowanceChange ManagementHealthcare ManagementHealthcareHealth and SafetyOperational Best PracticesOperational ToolsSmartsheetMicrosoft OfficeMicrosoft ExcelMicrosoft Office SuiteMicrosoft WordMicrosoft PowerPointMicrosoft TeamsGoogleGoogle AnalyticsGoogle SheetsGoogle SuiteGoogle WorkspaceGoogle Admin ConsoleAdministrator ExpertAccess ControlAccess ManagementRecruitmentRecruitingRecords ManagementRecruitment StrategyRecruitment ManagementRecruitment MarketingRecruiting AnalyticsRecruitment OperationsSchedulingMeeting ManagementMeeting SupportMBABachelor'S DegreeAdvanced CertificationsAdministrative KnowledgeTravel Booking PlatformsTravelTravel CoordinationTravel ManagementTravelingFood and BeverageHigh Impact Team BuildingDiplomacyDiplomaDiplomacy SkillsLeadershipLead GenerationLead ManagementLeanLead QualificationLeadership DevelopmentLearningLead ScoringComputer LiteracyPC SkillsGamingReviewHip Hop SongwritingLiteracy NeedsLiteratureliterature reviewLiterature Related ActivitiesLiterature ScanningLiterature Screening
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