Open to opportunities

Nusrat Zahan

@nusratzahan

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Dynamic operations analyst skilled in team leadership and optimization.

Bangladesh

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What I'm looking for

I am looking for a role that fosters collaboration and offers growth opportunities in operations management.

I am a dynamic professional with a business degree in Operations and Supply Chain Management, complemented by a background in Computer and Information Management. My expertise lies in managing day-to-day operations for large teams, where I oversee schedules, address issues, and ensure quality and compliance. I thrive in cross-functional collaboration, adeptly coordinating with internal and external teams to drive various projects and initiatives.

During my tenure as an Operations Analyst at Augmedix Bangladesh, I successfully led internal project teams, ensuring accurate data distribution and operational efficiency. My commitment to fostering efficiency is matched by my dedication to continuous learning and strategic problem-solving. I have a proven track record of analyzing workflow patterns to identify areas for improvement and implementing effective solutions that enhance operational processes.

Experience

Work history, roles, and key accomplishments

Current

Operations Analyst

Current

Augmedix Bangladesh

Jun 2022 - Aug 2024 (2 years 2 months)

Managed day-to-day operations for a team of over 600 employees, overseeing schedules, addressing issues, and ensuring quality and compliance. Led internal project teams and coordinated with various stakeholders to ensure accurate data distribution and cross-functional collaboration.

Team Leadership Data Management Strategic Problem Solving Cross Functional Collaboration Quality Assurance Project Management

Officer - Strategy and Planning

Redx Logistics Ltd

Feb 2021 - Apr 2022 (1 year 2 months)

Analyzed workflow patterns to identify areas for improvement and proposed effective solutions to enhance operational efficiency. Maintained strong communication channels across departments to ensure smooth information flow and resolve delivery issues.

Communication Strategic Planning Data Analysis

Intern

Redx Logistics Ltd

Dec 2020 - Feb 2021 (2 months)

Conducted a research project to understand reasons for service discontinuation by merchants. Produced a final report with effective solutions that were quickly adopted by the organization, enhancing service delivery.

Research Data Analysis Problem Solving Reporting Communication Customer Service

Education

Degrees, certifications, and relevant coursework

BRAC University

Bachelor of Business Administration, Operations and Supply Chain Management, Computer and Information Management

2021 -

Bachelor of Business Administration with majors in Operations and Supply Chain Management and Computer and Information Management. Developed skills in team leadership, operations optimization, and strategic problem-solving.