Open to opportunities

SM Fahad

@smfahad

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Operations professional specializing in healthcare administration and process optimization.

Bangladesh

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What I'm looking for

I seek a healthcare or business operations role where I can apply process optimization, EHR expertise, and team leadership to improve outcomes and scale operations.

I am a results-driven operations professional with over two years of experience across healthcare administration, operations management, and student counseling. I have led teams of 5–10+, managed sensitive financial and legal documentation, and implemented process improvements that reduced processing time by 30% and errors by 40%.

I specialize in EHR/EMR systems, appointment coordination, insurance verification, and stakeholder management across multiple countries. I founded an AI-powered textile startup, developed a YOLOv7 model for quality control, and consistently deliver high client and student satisfaction through strategic planning, documentation excellence, and cross-cultural communication.

Experience

Work history, roles, and key accomplishments

Current

Virtual Medical Assistant

Current

Staffingly LLC

Apr 2025 - Present (7 months)

Manage appointment scheduling and insurance verification for multiple providers, maintaining EHR accuracy and HIPAA-compliant records while optimizing provider time by 25% and handling 50+ weekly appointments.

Scheduling Insurance Verification Patient Coordination HIPAA CRM Systems Data Entry

Current

CEO & Co-Founder

Current

TexTel Innovas

May 2023 - Present (2 years 6 months)

Founded an AI-powered textile startup and led product development of a YOLOv7-based fabric fault detection model, driving business strategy and securing recognition with a Global CEO Excellence Award 2024.

Product Development Machine Learning (YOLOv7)Strategy Team Management Innovation Management

Executive Operations Specialist

BEE Global Consultancy

Jan 2024 - Mar 2025 (1 year 2 months)

Managed end-to-end application and documentation workflows for 150+ clients across 8 countries, implementing a standardized system that reduced processing time by 30% and improved accuracy by 40%.

Operations Management Process Improvement Team Leadership Stakeholder Management Data Management Quality Assurance

Student Counselor

BEE Global Consultancy

May 2023 - Dec 2023 (7 months)

Prepared application packages and provided career counseling for international students, completing 10 student profiles in 6 months and maintaining an 85% satisfaction rate while exceeding quarterly targets by 20%.

Counseling Career Guidance Client Communication