Looking for a job

Aditya Upadhyay

@adityaupadhyay2

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Customer support professional at Meesho who resolved seller queries through live chat.

India

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What I'm looking for

I’m seeking opportunities in Customer Support, Chat Process, Back Office, or Work From Home roles.

At Meesho Ltd, I provided live chat support to sellers, resolving product, process, and technical queries. I handled up to three simultaneous chats and escalated unresolved concerns to specialized teams when needed.

At Innovatiview India Ltd, I managed day-to-day operational activities, maintained accurate records, and coordinated with government authorities and cross-functional teams. I’m seeking opportunities in customer support, chat process, back office, or work-from-home roles.

Experience

Work history, roles, and key accomplishments

Associate Projects Delivery

Innovatiview India Ltd

Jul 2025 - Apr 2026 (9 months)

Managed day-to-day operational activities while ensuring adherence to company policies and SOPs. Acted as primary liaison with government authorities and coordinated cross-functional teams for timely issue resolution.

Operations Management SOP Compliance Data Integrity Cross functional Coordination Problem Solving Documentation Microsoft Office

Customer Care Executive – Seller Support

Meesho Ltd

Nov 2024 - Apr 2025 (5 months)

Provided live chat support to sellers, resolving product, process, and technical queries. Handled up to three simultaneous chats, maintained detailed records, and mentored new hires.

Live Chat Customer Relationship Management Query Resolution Multitasking Documentation Mentorship Escalation Management