Adisa Damilola
@adisadamilola
Customer-focused team lead with industrial chemistry and HR training.
NigeriaWhat I'm looking for
I am a B.Sc. Industrial Chemistry graduate (2:1) with over two years' hands-on experience in customer service, teaching assistance, and administrative roles. I combine technical understanding of chemical processing with strong interpersonal skills to deliver reliable client support and operational improvements.
In my recent role as Customer Service Team Lead, I managed day-to-day team operations, optimized workflows, and ensured prompt, professional handling of inquiries and orders. I also contributed to product development during industrial training, creating paint formulations that moved into production.
I hold a professional certificate in Human Resource Management and have experience in community development, election operations, and sales. I am organized, solutions-oriented, and committed to building strong customer relationships and measurable results.
Experience
Work history, roles, and key accomplishments
Customer Service Team Lead
YOG Motorcycle Spare Parts
Sep 2023 - Present (2 years 1 month)
Oversee day-to-day customer service operations, manage workflow and coach representatives to ensure inquiries and orders are handled promptly and professionally.
Teaching Assistant
Babjo Divine College
Feb 2022 - Feb 2023 (1 year)
Created positive, engaging learning environments and used creative teaching methods to maintain student engagement during NYSC placement.
INAssistant Presiding Officer
INEC
Jul 2022 - Jul 2022 (0 months)
Operated BVAS devices to ensure smooth voter accreditation and supported polling unit operations during the Osun State gubernatorial election.
Industrial Trainee
Kaylux Paint and Chemical Enterprises
Jul 2019 - Dec 2019 (5 months)
Developed paint formulations and supported R&D that led to mass-production of new products; produced small-scale paints and maintained sales documentation.
Sales Consultant
Latter House Computer Centre
Nov 2014 - Dec 2016 (2 years 1 month)
Served as a sales representative using marketing and pricing strategies to engage diverse private and public sector clients and achieve business goals.
Education
Degrees, certifications, and relevant coursework
EUEkiti State University
Bachelor of Science, Industrial Chemistry
2016 - 2022
Grade: Second Class Honours, Upper Division
Completed a Bachelor of Science in Industrial Chemistry covering chemical processing, analytical chemistry, and industrial fermentation technology, graduating with Second Class Upper Division.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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