CN

Open to opportunities

Chidimma Nwoye

@chidimmanwoye

Dedicated professional with expertise in customer service and economics.

What I'm looking for

I seek a role that allows me to leverage my skills in customer service and economics while contributing to organizational success.

I am a dedicated professional with a Bachelor of Science in Economics from Ebonyi State University, where I graduated with a Second Class Upper Division in 2017. My academic background has equipped me with a solid foundation in economics, finance, and management, which I have effectively applied in various roles throughout my career.

With experience as a Telesales Agent and Customer Support at Nigeria Breweries PLC, I have honed my skills in customer service and communication. My previous roles, including a Customer Care Representative and a Teacher during my NYSC, have further developed my ability to work collaboratively and lead teams effectively. I am also certified in Health Safety and Environment, showcasing my commitment to maintaining high standards in workplace safety and environmental management.

Experience

Work history, roles, and key accomplishments

NP

Current

Telesales Agent

Current

Nigeria Breweries PLC

Oct 2021 - Sep 2023 (1 year 11 months)

Worked as a Telesales Agent providing customer support, handling inquiries, and promoting products to enhance customer satisfaction and sales.

Customer Service Communication Skills Sales Problem Solving Team Collaboration

EC

Customer Care Representative

E & C Logistics Company

Aug 2020 - Jan 2021 (5 months)

Served as a Customer Care Representative, addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

Customer Service Communication Skills Conflict Resolution Teamwork Time Management

GT

Teacher (NYSC)

Government Day Secondary School, Takum

Jan 2020 - Feb 2020 (1 month)

Worked as a teacher during the National Youth Service Corps, delivering lessons and supporting student development in various subjects.

Teaching Classroom Management Communication Skills Team Collaboration

PL

Office Assistant

Parts And Technical Service Limited

Jan 2018 - Feb 2018 (1 month)

Assisted in office operations, managing administrative tasks, and supporting staff in daily activities to ensure smooth workflow.

Administrative Support Communication Skills Teamwork Time Management

Education

Degrees, certifications, and relevant coursework

EU

Ebonyi State University

Bachelor of Science, Economics

2013 - 2017

Grade: Second Class Upper Division

Studied Economics and graduated with a Second Class Upper Division.

AS

Ado Girls Secondary School

West African Examination Council, General Education

2003 - 2008

Completed secondary education and obtained the West African Examination Council certificate.

RS

Redeemed Christian Primary School

First School Leaving Certificate, General Education

1998 - 2002

Completed primary education and obtained the First School Leaving Certificate.

Tech stack

Software and tools used professionally

Gmail

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Chidimma Nwoye - Telesales Agent - Nigeria Breweries PLC | Himalayas