Open to opportunities

Inemesit Etini

@inemesitetini

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Customer-focused service professional skilled in customer support, sales, and community engagement.

Nigeria

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What I'm looking for

I seek a customer-focused role where I can leverage my communication, sales, and online engagement skills to drive customer satisfaction and growth in a collaborative, learning-oriented environment.

I am a diligent customer service and sales professional with hands-on experience in online customer relations, sales representation, and educational instruction. I have improved engagement metrics, converted online leads to walk-in customers, and driven sales increases through attentive service and persuasive communication.

I bring strong communication, multi-tasking, and problem-solving skills, with practical exposure to quality control in a food production environment and classroom teaching experience during NYSC. I am eager to apply my quick learning ability and work ethic to contribute positively to a customer-focused team.

Experience

Work history, roles, and key accomplishments

Teacher (NYSC)

Solar Schools

Jan 2024 - Dec 2024 (11 months)

Taught Basic Science, Biology and Chemistry during compulsory one-year NYSC, improving teaching skills and lecture delivery for students.

Lesson planning Classroom Management Biology Chemistry Teaching Communication

Online Customer Relations

Upbeat Recreation Centre

Jan 2025 - Present (1 year 1 month)

Managed online customer inquiries and bookings across Instagram, WhatsApp and TikTok, raising social handle engagement by 5% in one month and converting online clients to walk-in customers.

Customer Support Social Media Management Online Booking Customer Service Communication

Intern

Technology Incubation Centre

Jan 2021 - Present (5 years 1 month)

Assisted Helifred Nigeria Limited with analysis of raw materials and finished dairy products, gaining hands-on experience in yoghurt production and quality control.

Quality Control Attention To Detail