Ejiroghene Adogbeji

Led customer support operations, responding to inquiries, guiding applicants through documentation, maintaining accurate records, and resolving complaints to improve retention.

Managed classroom activities and communicated with parents and administrators while maintaining accurate student records and documentation to support educational outcomes.

Provided frontline customer support to walk-in clients and callers, maintained customer records and filing systems, and supported office operations to ensure smooth service delivery.

Supervised floor staff to maintain service quality, ensured prompt order fulfillment, and addressed customer complaints to sustain high service standards.

Handled customer inquiries via phone, email, and in person, logged interactions in CRM, prepared service reports, and supported initiatives to improve service delivery.

Managed phone calls, correspondence, and client communications for management, coordinated schedules and meetings while maintaining confidentiality and professionalism.

Supported administrative and client-facing consultancy activities during national service, contributing to project coordination and client engagement tasks.

Supported Q-HSE department with compliance monitoring and documentation, assisting with quality and safety record-keeping and reporting.

Grade: Second Class Lower Division

Activities and societies: Participated in the National Association of Chemistry Students seminars.

Completed a Bachelor of Science in Pure & Applied Chemistry with Second Class Lower Division from 2004 to 2008.