Abdulyakeen Abdulyakeen
@abdulyakeenabdulyake
Customer Service Representative with client relationship experience and a 10% increase in customer retention.
NigeriaWhat I'm looking for
At Indomie Contribution Company, I built and maintained client relationships that resulted in a 10% increase in customer retention and repeat business. I also collaborated with the marketing team on targeted sales strategies and promotional campaigns.
At EX Works Engineering Services, I served as a first point of contact for employee enquiries and followed up until issues were resolved. I created and ran an employee communication programme, organised employee data into a secure database, and handled sensitive information with discretion.
Experience
Work history, roles, and key accomplishments
President / General Secretary
Community Development Service, NYSC
Jan 2023 - Dec 2024 (1 year 11 months)
Led community development initiatives and managed organizational communications, building strong people and conflict-resolution skills.
Sole Administrator
Nigeria Sociological and Anthropological Students Associatio
Jan 2022 - Dec 2023 (1 year 11 months)
Managed administrative functions and supported organizational operations, enhancing communication and organizational skills.
HR Assistant
EX Works Engineering Services
Jan 2021 - Dec 2022 (1 year 11 months)
Served as a first point of contact for employee enquiries, providing accurate information and following up until issues were resolved. Created and ran an employee communication programme that strengthened two-way dialogue between senior management and staff.
Departmental Senator
Student Union Government, Bayero University Kano
Jan 2019 - Dec 2020 (1 year 11 months)
Represented the department in student governance, contributing to policy discussions and student welfare initiatives.
Public Relations Officer
NAASSS, KWCOED Ilorin
Jan 2016 - Dec 2017 (1 year 11 months)
Managed public communications and promoted the association's activities, enhancing public relations and communication skills.
President
National Association of Political Science Students (NAPSS),
Jan 2014 - Dec 2016 (2 years 11 months)
Led the student association, overseeing activities and representing student interests, developing strong leadership and organizational skills.
Sales Representative
Indomie Contribution Company
Jan 2014 - Dec 2014 (11 months)
Built and maintained strong client relationships, resulting in a 10% increase in customer retention and repeat business. Collaborated with the marketing team to develop targeted sales strategies and promotional campaigns.
Education
Degrees, certifications, and relevant coursework
University of Ibadan
Master of Science, Criminology
2025 -
Pursuing a Master of Science in Criminology, expected to complete in the future.
Institute of Certified Human Resources Management
Professional Course, Human Resources Management
Professional course in Human Resources Management, currently in progress.
Bayero University Kano
Bachelor of Science, Sociology
2017 - 2023
Completed a Bachelor of Science in Sociology from Bayero University Kano from 2017 to 2023.
Kwara State College of Education, Ilorin
Nigeria Certificate in Education, Political Science and Social Studies
2014 - 2017
Completed a Nigeria Certificate in Education in Political Science and Social Studies from 2014 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Interested in hiring Abdulyakeen?
You can contact Abdulyakeen and 90k+ other talented remote workers on Himalayas.
Message AbdulyakeenGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
