ADETUTU OLUWATOBI

I’m an IT Support professional with 4+ years of experience providing first-level and advanced technical assistance across hardware, software, and networks. I focus on keeping IT systems reliable through diagnosis, configuration, and responsive user support that protects productivity.

In hospital environments, I install, configure, and maintain PCs, servers, printers, scanners, and communication equipment to ensure smooth operations. I conduct preventive maintenance, diagnostics, and system health checks to minimize downtime, document incidents and resolutions for audit support, and coordinate with project and procurement teams during installations, testing, and commissioning.

I also strengthen secure connectivity by configuring VPNs, user accounts, and access controls. I deliver staff training on ICT tools, cybersecurity awareness, and best practices, with compliance awareness aligned to HIPAA and data protection standards.

Beyond core support, I monitor system performance, recommend upgrades, and integrate new technologies into existing workflows. I combine IT operations with reporting capabilities using Google Data Analytics and Microsoft Power BI to create dashboards that help teams track performance and improve reliability.