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SOLOMON ADELEYE

@solomonadeleye

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IT Support and System Administration professional delivering secure, reliable technology and fast problem resolution.

Nigeria

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What I'm looking for

I’m looking to support teams with secure, well-managed IT—fast help desk resolution, reliable operations, strong backups, and practical cybersecurity. I want a role where I can document processes, collaborate with vendors, and continuously improve systems to meet business objectives.

I’m an IT Administrator and support professional with 5+ years of Information Technology experience, focused on helping organizations achieve strong business outcomes through dependable IT operations. I provide timely help desk support and hands-on system administration across hardware, software, and network issues, escalating complex cases only when needed.

I prioritize secure data and quality solutions by managing user accounts and permissions across systems like Google Workspace and Active Directory, overseeing backups and recovery, and implementing cybersecurity protocols (authentication, malware protection, and data encryption). I also maintain and optimize IT infrastructure—including servers, networks, PBX/telephone systems, surveillance cameras, and enterprise security tools like Sophos—while documenting policies and coordinating with vendors to keep systems running smoothly.

Experience

Work history, roles, and key accomplishments

Current

IT Support Engineer

Current

Lagos Preparatory & Secondary School

Mar 2024 - Present (2 years 4 months)

Provide timely technical support for hardware, software, and network issues for staff, students, and parents. Manage user accounts, educational platforms, backups/recovery, monitoring, cybersecurity protocols, and IT infrastructure including enterprise security systems.

Technical Support hardware troubleshooting Software support Network Troubleshooting User Account Management Permissions Management Google Workspace Administration Active Directory Data Backup data recovery System Monitoring IT Infrastructure Management Surveillance Systems Sophos Vendor coordination User Training

IT Support Officer

Genesis Cinemas & Genesis Resturalty

Jun 2023 - Feb 2024 (8 months)

Ensure smooth operation of IT equipment and provide system, network, and remote support across multiple locations. Manage backups, Office 365/Outlook setup, domain and TaPoS server management, user provisioning, ticketing configurations, and website updates.

IT Support Systems support Printer Support Scanner Support Periodic PC Backups Network Monitoring Escalation To ISP Network Mapping System Troubleshooting Office 365 Outlook Configuration Domain Management TaPoS Server Management User Provisioning Movie Ticketing Configuration Concession Products Setup TaPoS Button Creation Remote Support Online Presence Management

IT Support Officer

Gebit Investment Ltd

Oct 2022 - May 2023 (7 months)

Configure and maintain networked computer systems and provide IT administration including firewalls, security, backups, and policy documentation. Support users and manage ERP/NAV setup, user access, access reporting, intranet/email setup, and disaster recovery backups.

Network Administration IT Infrastructure Management Firewall Administration Database Support Backup Disaster Recovery Client Technical Support ERP NAV Configuration Monitoring Domain Creation Card Setup

IT Support Officer

Resourcery Plc

Jan 2021 - Jan 2022 (1 year)

Assist with installing, configuring, and maintaining the company IT framework and provide help desk support to users. Troubleshoot system and network issues, install peripheral updates and patches, and maintain relevant hardware and software components.

IT Framework Support Help Desk Support