Open to opportunities

Adetayo Tolulope

@adetayotolulope

Message

Resourceful Account Manager with expertise in client relationship building.

Nigeria

Message

What I'm looking for

I am looking for a role that values client relationships and offers growth opportunities.

As a dedicated Account Manager, I excel in client oversight and relationship-building, leveraging my skills to maximize repeat business opportunities. My experience includes a strong background in sales cycles and collaborative efforts that lead to optimum outcomes. I thrive in environments where I can utilize my persuasive negotiation skills to influence customer decisions and drive revenue growth.

Throughout my career, I have successfully managed high-volume outbound calls, resolved customer inquiries, and delivered engaging presentations that distinguish my business from competitors. My ability to listen attentively to client feedback has allowed me to create stronger relationships and adapt strategies to meet their needs effectively. I am committed to continuous improvement and staying informed about emerging industry trends to enhance products and services.

Experience

Work history, roles, and key accomplishments

Current

Telesales Executive

Current

UNATEUS LOG INT’L LTD

Jan 2023 - Present (2 years 4 months)

Responsible for making outbound calls to convert raw leads into customers, demonstrating strong influencing skills, and achieving daily telephonic targets while maintaining compliance regulations.

Telesales Customer Service Outbound Calling Compliance Lead Conversion Communication Skills Problem Solving

Key Account Specialist

ALLSTARS TRADER

Oct 2021 - Oct 2022 (1 year)

Managed customer inquiries and resolved issues while balancing company interests and customer satisfaction. Provided detailed accounts of calls to prevent audit issues and recommended service options.

Account Management Customer Service Conflict Resolution Problem Solving Customer Satisfaction

Customer Support and Account Manager

Gemini Capitals Limited

Aug 2020 - Sep 2021 (1 year 1 month)

Secured high-value accounts through consultative selling and effective customer solutions. Delivered presentations, listened to client feedback, and researched industry trends to enhance services.

Account Management Consultative Selling Customer Solutions Presentation Skills Customer Feedback Sales Data Analysis Relationship Building

Customer Support Representative

BlueRidge Microfinance Bank

Aug 2019 - Sep 2020 (1 year 1 month)

Handled customer inquiries and resolved issues while maintaining excellent attendance. Used Microsoft Word for documentation and escalated major issues to supervisors.

Customer Support Conflict Resolution Microsoft Word Problem Solving Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Federal University of Agriculture, Abeokuta

Bachelor of Science, Agricultural Economics

2014 - 2018

Studied Agricultural Economics, focusing on the economic principles and practices related to agriculture, including production, distribution, and consumption of agricultural goods.