OAOluwatobi Adeyemi
@oluwatobiadeyemi
Ambitious account manager passionate about customer satisfaction and solutions.
NigeriaWhat I'm looking for
I am an ambitious and passionate individual with a strong commitment to enhancing organizational growth through effective customer engagement. My experience as an Account Manager at Piggytech Global LTD has allowed me to liaise with over 5,000 customers, providing tailored solutions and marketing products that meet their needs. I excel in cross-selling, upselling, and resolving disputes, ensuring customer satisfaction and loyalty.
Previously, I worked as a Customer Care Executive at MTN Nigeria, where I managed interactions with over 40,000 customers, maintaining a professional and empathetic approach. My roles have equipped me with valuable skills in problem-solving, effective communication, and team collaboration. I am dedicated to continuous learning and development, seeking opportunities to leverage my skills in dynamic environments.
Experience
Work history, roles, and key accomplishments
Account Manager
Piggytech Global LTD
Jun 2022 - Aug 2024 (2 years 2 months)
As an Account Manager, I liaised with over 5,000 customers to provide solutions and market products. Responsibilities included cross-selling, dispute resolution, and identifying new opportunities based on client feedback.
Customer Care Executive
MTN Nigeria
May 2021 - May 2022 (1 year)
In my role as a Customer Care Executive, I assisted over 40,000 customers, ensuring satisfaction through solutions and support. Key tasks included cross-selling, de-escalating issues, and guiding customers through troubleshooting.
Researcher
The Workplace Media
Apr 2021 - Dec 2021 (8 months)
As a part-time Researcher, I contributed to content creation by finding ideas for productions and providing briefs to the chief editor. My role involved editing and proofreading articles.
Parliamentary Affairs Assistant
ECOWAS Parliament
Jan 2018 - Oct 2018 (9 months)
During my internship at ECOWAS Parliament, I documented sensitive files, scheduled meetings, and managed bookkeeping for official duties.
Assistant Supervisor
GABNES Farms
Jul 2015 - Aug 2017 (2 years 1 month)
As an Assistant Supervisor, I monitored crop quality, maintained equipment, and ensured the health of livestock while managing farm supplies.
Education
Degrees, certifications, and relevant coursework
UIUniversity of Ilorin
Bachelor of Arts (Hons), History and International Studies
2013 - 2017
Studied History and International Studies, focusing on the historical context and contemporary issues in international relations.
Saint Catherine’s College
WASSCE
2006 - 2012
Completed the West African Senior School Certificate Examination (WASSCE), which is a prerequisite for higher education in Nigeria.
Availability
Location
NigeriaAuthorized to work in
Job categories
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