Open to opportunities

sarah ogieva

@sarahogieva

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Strategic B2B Account Manager with a focus on client growth.

Nigeria

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What I'm looking for

I am looking for a role that offers opportunities for growth, collaboration, and the chance to drive impactful client strategies.

I am a strategic and growth-driven B2B Account Manager with over 5 years of experience in client relationship management, outbound campaign strategy, and team leadership. My expertise lies in overseeing multi-channel outreach and aligning cross-functional teams to deliver performance-driven results. I have a proven ability to drive account growth, retention, and engagement in fast-paced environments.

Throughout my career, I have successfully managed client communications, ensuring 100% satisfaction across support channels. At GEJES CONCEPT, I led a team that achieved a 30% increase in client acquisition within six months, while also developing strategic plans that boosted annual revenue by 25%. My role at Entrepreneurs Trust Fund involved creating outbound prospecting strategies that increased pipeline value by 35%, showcasing my ability to enhance business development efforts.

Experience

Work history, roles, and key accomplishments

Account Manager (Customer Support)

WealthIsland Properties

Feb 2024 - Dec 2024 (10 months)

Managed inbound and outbound client communications, ensuring 100% client satisfaction across support channels. Improved internal communication flow between marketing and sales teams, reducing client turnaround time by 20%. Supported pipeline management, lead nurturing, and booking of strategic consultations.

Client Communication Customer Support Pipeline Management Strategic Consulting Internal Communications

Account Manager

GEJES CONCEPT

Mar 2023 - Jan 2024 (10 months)

Led a team of 5 to achieve a 30% increase in client acquisition, expanding market share within the first six months. Developed and executed strategic plans that resulted in a 25% boost in annual revenue. Established and maintained relationships with key stakeholders, enhancing client satisfaction and retention rates.

Team Leadership Strategic Planning Revenue Stakeholder Management

Sales Account Manager

Entrepreneurs Trust Fund

Sep 2022 - Mar 2023 (6 months)

Developed outbound prospecting strategies that led to a 35% increase in pipeline value. Booked over 10 meetings with decision makers through LinkedIn and email outreach. Collaborated with marketing and content teams to align messaging and track campaign performance.

Outbound Prospecting Lead Generation Outbound Outreach Co Marketing Pipeline Management

Account & Risk Officer

GoldenBliss Coop Society

Mar 2021 - May 2022 (1 year 2 months)

Managed over 70 accounts and improved account growth by 20%, resulting in a 35% increase in annual revenue. Oversaw cross-functional coordination and client success initiatives to reduce churn rate and expand account value. Presented monthly performance reports and insights to internal stakeholders.

Account Management Revenue Client Success performance reporting

Education

Degrees, certifications, and relevant coursework

University of Benin

Bachelor of Science (BSc), Microbiology

Completed a Bachelor of Science degree focusing on Microbiology. Gained foundational knowledge in the study of microorganisms, including bacteria, viruses, fungi, and protozoa.