Adebola User
@adebolauser
Dedicated Administrative Assistant enhancing efficiency and customer satisfaction.
What I'm looking for
I am a dedicated Administrative Assistant with a proven track record of enhancing administrative efficiency and managing complex scheduling. My experience includes coordinating large-scale virtual events and implementing innovative customer relationship strategies that significantly increased online engagement. I pride myself on providing exceptional customer service and streamlining processes to improve communication and customer satisfaction.
Currently, I work at Famomas Energy Resources Ltd, where I collaborate with various teams to manage administrative tasks and improve customer satisfaction using tools like Clickup and Asana. Previously, I managed calendars for executives at Kaylewa Communication, coordinated travel for over 60 employees, and identified solutions to streamline operations, saving 15 work hours per week. My background in finance complements my administrative skills, allowing me to contribute effectively to any organization.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Famomas Energy Resources Ltd
Jan 2023 - Present (2 years 5 months)
Collaborated with teams to manage administrative tasks, demonstrating strong communication and organization skills. Handled customer service using CRM software to improve customer satisfaction. Implemented a new project management tool, leading to a 20% increase in productivity.
Administrative Assistant
Kaylewa Communication
Mar 2021 - Jan 2023 (1 year 10 months)
Managed calendars for executives, coordinated travel for over 60 employees, and secured accommodations. Identified administrative issues and proposed solutions, reducing work hours by 15 per week. Created agendas for meetings and developed PowerPoint presentations.
Administrative Assistant
Veritas Worlds
Feb 2020 - Jan 2021 (11 months)
Served as the point of contact for client accounts, resolving inquiries and managing an office budget. Oversaw executive calendars and created itineraries while utilizing Trello and Asana for operational coordination.
Education
Degrees, certifications, and relevant coursework
Ekiti State University
Master in Finance, Finance
2019 - 2020
Adekunle Ajasin University
Bachelor of Science in Finance, Finance
2015 - 2019
Virtual Assistant School
2021 -
Availability
Location
Authorized to work in
Job categories
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