Open to opportunities

Adeline Lim

@adelinelim

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Experienced operations and project management professional with global expertise.

Japan

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What I'm looking for

I am looking for a dynamic role that allows me to leverage my operations and project management skills while fostering a collaborative and innovative company culture.

I am an experienced professional with a diverse background in operations, project management, communications, and international event coordination. My career has been marked by a proven ability to manage high-value client relationships and lead cross-functional teams to deliver seamless campaigns and events. I pride myself on my strong operational and communication skills, focusing on long-term customer success and strategic execution.

Currently, I serve as a Senior Operations Executive at Next Level Invest Pte Ltd, where I manage relationships with students in high-ticket mentorship programs and oversee administrative documentation and CRM systems. My previous role as a Product Manager at Adata Technology USA allowed me to oversee sales performance across Latin America, where my team ranked among the top 3 globally. I have also held various positions in event management, where I successfully coordinated numerous high-profile events across multiple countries.

Experience

Work history, roles, and key accomplishments

Current

Senior Operations Executive

Current

Next Level Invest Pte Ltd

Oct 2022 - Present (2 years 8 months)

Managed relationships with students enrolled in high-ticket long-term investing mentorship programmes, overseeing accurate student records and CRM systems. Handled all incoming inquiries via email and WhatsApp, ensuring timely and high-quality support. Provided full support for live webinar sessions from planning to execution, and played a key role in training new staff members.

Client Relationship Management CRM Systems Operations Management Customer Support Staff Training Communication Event Planning Mentorship

Product Manager

Adata Technology USA Pte Ltd

Aug 2020 - Aug 2022 (2 years)

Oversaw sales performance across Latin America, acting as the primary liaison between Taiwan HQ and regional sales/marketing teams. Managed pricing strategy for 8 product lines to maximize profit margins. Conducted market research and led efforts to introduce the XPG gaming brand in new markets, contributing to the Latin America team ranking among the top 3 globally.

Product Management Sales Performance Pricing Strategy Market Research Liaison Profit Maximization Strategic Planning

Communications Associate

Plain Vanilla Bakery & Wonderland Botanicals

Apr 2019 - Nov 2019 (7 months)

Led the launch of “Flowers for the Home” from ideation through to performance review. Directed visual branding and marketing efforts, coordinating with influencers and content creators. Sourced and pitched to potential partners for pop-up collaborations, overseeing end-to-end logistics.

Content Creation Program Management Partnership Development Visual Branding Marketing Campaigns Influencer Marketing Logistics Coordination Event Planning Performance Reviews Brand Management

Senior Events Executive

Zion Global Marketing Pte Ltd

Jan 2017 - Feb 2019 (2 years 1 month)

Managed a tour of 8 events across 7 countries, coordinating all logistics including flights, venues, vendors, and event day operations. Handled key client accounts and cultivated long-term partnerships. Assisted in executing a mega event headlined by Sir Richard Branson with over 1,000 attendees, consistently running 6+ successful events each month.

Event Management Logistics Coordination Vendor Management Project Coordination Budget Management

Admin & Accounts Executive

Zion Global Marketing Pte Ltd

Jul 2016 - Jan 2017 (6 months)

Supported administrative and accounting functions for the company, ensuring efficient operations. Assisted in managing financial records and maintaining organizational documentation.

Administrative Support Accounts Management Data Entry Administrative Assistant Communication organizational Support

Event Sales Executive

Grand Hyatt Singapore

Jan 2016 - May 2016 (4 months)

Managed a portfolio of event clients from acquisition to contract negotiation and execution. Collaborated across departments to ensure smooth delivery of events. Produced event orders and coordinated with banquet, F&B, and marketing teams.

Contract Negotiation F&B Coordination Customer Relationship Management

Event Sales Coordinator

Grand Hyatt Singapore

Apr 2014 - Jan 2016 (1 year 9 months)

Coordinated various aspects of event sales, supporting the sales team in client management and event delivery. Assisted in producing event orders and liaising with internal departments to ensure seamless event execution.

Event Coordination Sales Support Client Communication Event Planning Data Management Administrative Support Customer Service Team Collaboration

Guest Service Officer

The Singapore Resort & Spa

Jul 2013 - Mar 2014 (8 months)

Provided comprehensive guest services, ensuring a high level of customer satisfaction. Managed guest inquiries and resolved issues efficiently to enhance the overall resort experience.

Guest Service Customer Satisfaction Problem Solving Communication Resort Operations

Education

Degrees, certifications, and relevant coursework

Royal Melbourne Institute of Technology

Bachelor of Business, Marketing

Completed a Bachelor of Business with a major in Marketing and a minor in Advanced Marketing. Gained comprehensive knowledge in business principles and marketing strategies.