I seek a role leading operations or programs where I can build workflows, train teams, improve customer outcomes, and scale impactful learning products.
Megan Griffith
@megangriffith
Operations & Program Leader | Project Coordination | Process Improvement | Cross-functional teams
What I'm looking for
Operations and program leader with experience building systems, coordinating cross-functional teams, and delivering programs in international environments. I specialize in translating complex goals into clear processes that improve outcomes, whether through curriculum design, operational workflows, or product development.
My background spans education, publishing, and program operations, where I’ve led projects from concept through execution, coordinated distributed teams, and built structured frameworks that support scalable growth. I’ve also developed educational products including learning materials and classroom tools used in language instruction.
Having worked internationally in the APAC region, I’m comfortable operating in remote and cross-cultural environments, collaborating asynchronously with teams and stakeholders across different regions. I’m particularly interested in roles that combine operations, customer success, and product or program development in fast-moving organizations.
I’m driven by systems thinking, continuous improvement, and building solutions that help teams and customers succeed.
Experience
Work history, roles, and key accomplishments
Operations & Product Lead
Auravale
Feb 2025 - Present (1 year 1 month)
Led development of educational products and coordinated illustrators, designers, and production partners while building operational workflows and documentation to support program delivery and timelines.
Executive Director & Operations Lead
Alex’s English Conversation House
Mar 2024 - Present (2 years)
Lead instructional programs and coordinate educators to deliver consistent learning experiences; implemented training and onboarding and developed assessment tracking systems that improved program outcomes and family satisfaction.
Head Teacher & QA Lead
Everest English Cram School
Aug 2022 - Feb 2024 (1 year 6 months)
Assessed student written work and designed exercises to evaluate grammar and comprehension, providing detailed feedback that improved learning accuracy and instructional quality.
ESL Instructor
Cosmopolitan Village
Jun 2022 - Apr 2023 (10 months)
Developed learning materials and written exercises to evaluate comprehension and reasoning, and provided clear written feedback to improve language accuracy and expression for students.
Education
Degrees, certifications, and relevant coursework
Florida State University
Bachelor of Arts; Bachelor of Science, Environmental Science; International Relations
2016 - 2020
Completed dual undergraduate degrees and a global citizenship certificate, focusing on environmental science and international relations.
Tokyo Central Japanese School
Japanese Language Studies
Undertook Japanese language studies to develop professional working proficiency in Japanese.
Florida State University (TEFL Certification)
TEFL Certification, Teaching English as a Foreign Language
Completed a TEFL certification to support English language teaching practice.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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