Looking for a job

Narbie Ramas

@narbieramas

Message

I support sales operations, contracts, customer relationships, and cross-functional business coordination.

Japan

Message

What I'm looking for

I’m seeking to leverage strong communication, relationship management, organizational, and coordination skills in a customer-focused sales and business support role.

I am a sales, operations, and business support professional with experience working in international environments. My background includes B2B and B2C customer support, sales coordination, customer inquiries and follow-ups, quotation preparation, market research, data analysis, contract administration, and stakeholder coordination.

I have experience working cross-functionally with sales, marketing, finance, operations, legal teams, and external partners. I am comfortable managing documentation, tracking data and KPIs, coordinating multiple priorities, and supporting customers throughout business processes.

I am fluent in English and Tagalog, with conversational Japanese. I am particularly interested in remote opportunities in sales support, customer success, client services, business operations, account coordination, and administrative operations where I can contribute my communication, organization, and relationship management skills.

Experience

Work history, roles, and key accomplishments

Sales Assistant Manager/Operations

Cove Japan KK

Mar 2025 - Apr 2026 (1 year 1 month)

Supported real estate sales activities, including responding to inquiries, preparing quotations, and assisting sales discussions with international B2C clients and corporate/B2B partners. Coordinated with marketing, finance, and operations teams to ensure smooth deal execution and maintain accurate sales records.

Sales Support Market Research Data Analysis Contract Administration Documentation Cross Functional Collaboration Excel Microsoft Office Customer Relationship Management

Restaurant Staff

Hotel New Otani Makuhari

Apr 2024 - Feb 2025 (10 months)

Supported daily restaurant operations, including buffet and dining area setup, welcoming and guiding guests, taking orders, and preparing beverages. Assisted international guests with inquiries and coordinated with team members to ensure smooth service.

Customer Service Hospitality Team Coordination Communication Skills

Site Acquisition Officer

ZTE Philippines Inc.

Jun 2020 - Aug 2023 (3 years 2 months)

Managed property, lease, and regulatory documentation, and coordinated with legal teams, landlords, and internal stakeholders throughout the lease acquisition and contract execution process. Liaised with government offices for permits and coordinated subcontractors to ensure timely service delivery.

Lease Administration Contract Management Stakeholder Coordination Regulatory Compliance Project Coordination Documentation

Room Administration Assistant Officer

CPILS - Center of Premier International Language Studies

Jun 2019 - Jun 2020 (1 year)

Coordinated check-ins, room assignments, and accommodation-related concerns for students and guests. Maintained occupancy records, inventory logs, and accommodation documentation, and provided administrative support including data entry and filing.

Administrative Support Data Entry Record keeping Coordination Customer Service

Human Resource Intern

Fluor Corporation

Apr 2018 - Aug 2018 (4 months)

Supported HR operations including recruitment coordination, onboarding activities, and employee data management. Maintained employee records and HR documentation, and coordinated interview schedules and onboarding logistics.

Recruitment coordination Onboarding Employee Data Management HR Documentation Communication Skills