Adejimi Oluwapelumi

I am an experienced customer service professional with over two years delivering high-quality client support, administrative coordination, and operational improvements. I consistently achieve strong performance metrics, including a 95% customer satisfaction rate and fast, accurate data management.

My background includes managing high-volume email and calendar workflows, coordinating meetings and travel, and supporting multi-channel customer inquiries with CRM and PMS tools. I improve client retention through timely, personalized responses and technology-driven process improvements.

I hold a B.A. in English Language and relevant certifications, and I am seeking a dynamic remote role where I can leverage my communication, administrative, and technical skills to enhance efficiency and support organizational goals.